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July 20, 2005

Nextel Service Update

We have been wrangling with Nextel customer care for the past week - see the last post. After doing a bit more research we are getting close to making the jump to Verizon. A good resource for those looking for cellular ratings would be the Consumer Reports Survey: the results are not shocking. Verizon was best in our area, and best nationally- Nextel, on the other hand, was rated worst nationally, with low levels of customer satisfaction. We can echo that sentiment.

Posted by Michael O'Connell at July 20, 2005 06:41 PM


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